How we can help your industry

Sales and marketing

Do you know whether your sales team are enthusiastic in all the calls they make?
Do you know whether the quality of your sales delivery suffers at particular times in the day or week?
Are you sure that the information used in your sales delivery is most affective in the sale and is engaging the customer?
Do you know whether your customers are interested, bored or frustrated by your call?

Our emotion recognition technology can monitor the interest of your sales team in their sales delivery over a period of a single call, working day or week, and can highlight any times when the quality of sale delivery is substandard. We can also monitor the mood of the recipient throughout a call to ascertain whether they are interested or bored enabling your sales staff to alter the pitch appropriately. Your sales staff can also play back conversations with customers to learn how and where their sales delivery can affect the mood of the recipient and the success of the sale. Monitoring levels of interest and engagement of recipients can also provide evidence for re-addressing the frequency of follow up calls.

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